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An image of a dashboard to highlight that dashboards may look nice but if they don't deliver actionable marketing data that gets acted upon, they bring no value.
Jan 6, 2026  ·  4 min read

You Are Generating More Data Than You Are Using

Most businesses today generate an extraordinary amount of data without realizing how little of it actually influences decisions. Metrics are tracked, reports…

Daniel Benavides
An image of a jeweler using a caliper to represent the precision that comes from account based marketing (ABM).
Dec 18, 2025  ·  3 min read

What is Account-Based Marketing (ABM)?

Account-Based Marketing starts from the assumption that decisions are collective, political, and remembered long after the deal closes. That assumption changes everything.…

Alex Benavides
The photo of a crumpled receipt to represent the fact that B2B sales are not as easy to refund as normal consumer purchases.
Dec 11, 2025  ·  4 min read

You Can’t Just Refund Big B2B Purchases.

In consumer markets, a bad decision can often be undone. A product gets returned. A subscription is canceled. A charge is refunded…

Alex Benavides
Nov 28, 2025  ·  4 min read

Most Companies Are Remarketing to the Wrong People

Remarketing is often treated as a sign that a company’s marketing has matured. The pixel is installed. Audiences are created. Ads follow…

Daniel Benavides
An image of burnt toast as a visual warning not to over-index your budget on paid marketing only lest you burn out your budget before hitting your true potential growth.
Nov 20, 2025  ·  4 min read

Don’t Over Index on Advertising.

Advertising is tempting. Especially digital advertising. It offers speed, scale, and a sense of control. You can turn it on quickly, dial…

Alex Benavides
A photo of parfait to show the beauty of mixed layers, representing the need for a mixed marketing channel strategy including owned, earned and paid.
Nov 6, 2025  ·  4 min read

What is blended Customer Acquisition Cost (bCAC)?

What Is Blended Cost of Acquisition (bCAC)? For all the sophistication in modern marketing, many organizations still don’t have a clear view…

Alex Benavides
The image of a salmon swimming upstream as a visual reminder that marketing should not only be part of downstream implementation, but be part of the upstream conversations to make marketing more effective.
Oct 16, 2025  ·  4 min read

Marketing Goes Beyond Advertising and Sales Enablement.

Marketing is often misunderstood because its most visible outputs look like advertising. Campaigns. Ads. Promotions. Launches. That visibility makes marketing easy to…

Alex Benavides
The image of an engine cut open to see the pistons connected to the same crank shaft to represent the fact that, like an engine, marketing works when all parts are working together.
Oct 2, 2025  ·  4 min read

Brand is Not Just Marketing’s Job. It’s Everyone’s Job.

Brand is Not Just Marketing’s Job. It’s Everyone’s Job. Brand is often talked about as if it lives inside the marketing department.…

Alex Benavides
A black and white image of a tree in a hand to represent the idea that marketing clients have limited amounts of focus, time, and other resources and we, as agencies, should care for them.
Sep 18, 2025  ·  4 min read

Be a Good Steward of the Marketing Resources You’re Given.

There’s a quiet expectation that sits beneath most marketing conversations. Budgets, attention, trust, and time are finite, even when they don’t feel…

Alex Benavides
A stark image of a table with a phone in the center. The phone has a black screen except for the words hello to represent how simplicity in marketing can create a stark impact.
Aug 28, 2025  ·  5 min read

Simplicity in Marketing is Not a Lack of Depth.

“Every word a selling word.” That line came from a writing mentor, Kay Johnson, years ago, and it stuck, not because it…

Alex Benavides
The image of a climber on the top of a mountain with a great view to represent that boldness in marketing is about accomplishment not just bravado for the sake of being different.
Aug 14, 2025  ·  4 min read

In Marketing, Boldness = Efficacy Not Bravado.

“Fortune favors the bold.” It’s a line that gets repeated often by marketing people to justify creative or crazy strategies, and it’s…

Alex Benavides
Images of connected but different colored game pieces to represent the idea of different marketing customer segments.
Jul 31, 2025  ·  4 min read

What Happens When Every Person is a Customer?

Most companies define “customer” more narrowly than they could. It’s the person who signs the contract. The homeowner who books the service.…

Alex Benavides

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